Adaptability to Change

This competency comprises dimensions supporting an employee’s ability to adapt to an ever-changing work atmosphere. The dimensions and interview questions for Adaptability to Change include those involved with changes internally with colleagues and administration, as well as externally with clients. Adaptability to Change is an important skill for an effective employee at any company.

Dimensions Associated with Adapatibility to Change

Click through the sample dimensions below to see actual interview questions associated with each dimension for this competency.


Generating creative solutions to work situations; trying different and novel waysto deal with organizational problems and opportunities.


Handles Aggressive or Hostile Customers Successfully.

Individual Leadership and Influence

Using appropriate interpersonal styles and methods to inspire and guide individuals (subordinates, peers, and superiors) toward goal achievement; modifying behavior to accommodate tasks, situations, and individuals involved.

Team Influence

Using appropriate interpersonal styles and methods to inspire and guide individuals (or a team) toward goal achievement. This includes modifying behaviors to accommodate the tasks, situations, and people involved.

Team Work (Cooperation)

Active participation in, and facilitation of, team effectiveness; taking actions that demonstrate consideration for the feelings and needs of others; being aware of the effect of one’s behavior on others.

Tolerance for Stress

Maintaining stable performance under pressure and/or opposition (such as time pressure or job ambiguity); relieving stress in a manner that is acceptable to the person, others, and the organization.