Support
At your fingertips and on demand
You have data. You have one or more team members who could do analysis, but you or they are unsure about what can be done. You could use a quick ear, a tool, a quick turn in a current dashboard, an ad hoc analysis, or a second set of eyes on a situation.
Use our Online Scheduler and get answers. We send blueprints on how to blend and visualize the data. We jump into your systems and create on the fly. We send architecture, calculations, visuals, code, and templates. We can help you draft, create, and strategize for the presentation or meeting.
An analyst on our team will check for communications via email and Slack/Teams each morning. Communications sent to senior staff will be advance to the analyst as well for quick response. The analyst will support as needed. Additional billing is engaged as needed if the session exceeds 30 minutes.
All customers have the ability to schedule live sessions with analysts and advisors to execute support, training, coaching, or insight. Scheduled sessions can be paid for online via credit card / online payment in our scheduler, or can be centrally billed per client instruction.
Aspen has several tools that can be leveraged by customers to execute quickly. Interview guides, competency models, workforce planning, Boolean logic, and talent intelligence tools are all available to our clients. Requests are submitted, and tools are used to execute solutions usually within an hour, billed at our hourly rates.
Ad hoc analysis, answers for the press/media, and preparation for briefings all occur – and we stand ready with your data structure quick react, analyze, and present on the questions at hand when its needed the most. We are waiting for your “bat signal”.
We have an extensive library of assets that your team can access to create their own visuals, dashboards, or insights. We reveal everything from our playbook on how we execute. Documentation is provided specifically for Microsoft Excel, Microsoft Power BI, Tableau, Visier, and other such systems.
Customers are granted licenses to the HR analytics training produced by AIHR.com, containing 100s of hours of analytics training for HR. Aspen itself produced over 20 hours of training specific to recruiting analytics for AIHR.com, now part of its Talent Acquisition Certification.
