Phone Screen Rating

The candidate rates their experience with the business’ phone screen on a 1 to 5 start rating scale, where 5 stars is the highest rating. The candidate may factor in their experience with length of the conversation, the timeliness of the phone call, and the friendliness of the recruiter in their rating response.

Calculation:
Report Calculation: CNT([CX_SURVEY.PhoneScreen_Rating])
Trend Calculation: AVG([CX_SURVEY.PhoneScreen_Rating])

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